Frequently Asked Questions

How long does shipping take?

Mainland Spain: 24-48h. Rest of the EU: 3-5 business days. All orders are tracked.

Do you ship to the Canary Islands, Ceuta, or Melilla?

At the moment, we do not ship to the Canary Islands, Ceuta, or Melilla.

What size should I choose?

They are true to size: choose the same size you always wear. Use the shop's size filter to see only what is currently in stock in your size.

Can I return my order?

Yes, you have 14 days from delivery. The sneakers must be unworn and in like-new condition, with their original box. Return shipping is at your expense, unless the error is ours (size, color, or quality): in that case, it is free. Write to us with your order number to start the return.

How do I pay?

Cash on delivery: you pay in cash to the delivery person when you receive your order. No cards or advance payments.

Where is my order?

We will email you the tracking link when your order ships. If it seems stuck, write to us and we will check it.

Can I change or cancel my order?

Write to us as soon as possible. We can change or cancel it as long as it has not been shipped yet.

Can I write to you on WhatsApp?

Yes. Write to us at +34 613 728 404 for any questions about sizes, shipping, or your order.